Effective date: December 1, 2019
Updated: September 23, 2022
The privacy concerns of my clients and visitors are important to me, and it is my goal to respect and properly manage any personal data you may share when you use our Resources and indicate any preferences associated with that data.
Personal Data | Personal data refers to any information shared with us that can be used to identify said person from that data. Such data may include personally identifiable information (including name, email, estimated due dates); comments, feedback, product reviews, testimonials, recommendations, and payment details (including credit card information).
Cookies and Usage Data | Cookies are small pieces of data stored on your device, whether computer or mobile device. Usage data refers to data collected automatically by the Resources, its infrastructure, or third party services (for example, page interaction information and length of visits to pages).
What Type of Information Does Your Doula Cares Collect?
We collect several different types of information for various purposes to provide and improve our Resources. This data collection is primarily used for communications and following up with any inquiry you may initiate through the Resources.
Your Name (First and/or Last)
Estimated Due Date
Comments, Feedback, Product Reviews, Recommendations, or Any Questions You May Ask
Payment Details (including Credit Card Information)
How Does Your Doula Cares Collect Information?
When you complete a form or conduct a transaction through our Resources, as part of the process, we will collect the Personal Data you share. Personal Data may also be collected if you use our Resources’ Chat Feature, as well.
Personal Data may also be shared with Gabrielle via her email contact at Gabrielle at yourdoulacares dot com. Gabrielle maintains this Personal Data only in reference to responding to inquiries and does not share this data in ways that can be used to identify you with third parties without your consent.
We may also collect other information on how our Resources are accessed and used in the form of Usage Data. This Usage Data may include information such as your computer’s Internet protocol (IP) address used to connect your computer to the Internet; email address; any passwords generated through the Resources; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, methods used to browse away from the page, and other diagnostic data.
Why Does Your Doula Cares Collect Personal and Usage Data?
We may use your Personal Data to contact you with e-communications, chat responses, educational resources, or promotional materials and other information that may be of interest to you. You may receive responses to your inquiries via email or telephone. You may opt out of receiving any, or all, of these communications from us by following the instructions provided in any email we send, or by contacting Gabrielle at Gabrielle at yourdoulacares dot com. We will generally use Usage Data to improve the analytics of Resources to ensure a positive visitor experience and promote visitor interaction with our Resources.
We also collect Personal Data and Usage Data in order to:
Provide and operate the Resources
Provide visitors with customer support and technical support
Follow up with visitor inquiries, comments, and questions
Provide updates relevant to our services in accordance with any preferences you may have indicated
Offer and sell products relevant to our Resources and services
Monitor the usage of our Resources
Comply with any applicable laws and regulations
Please note that clients who have shared their Personal Data in the form of their testimonials have the opportunity to:
Freely accept or decline the opportunity to share a testimonial
Freely accept or decline how their testimonial will be documented
Freely accept or decline the use of images for their testimonial
Review all testimonial data prior to its public posting
Request removal of their testimonial at any time
Personal Data shared in testimonials is therefore voluntary and appreciated as a valuable resource to other families who use our Resources, and Gabrielle honors each family’s right to privacy and to be represented as they would most prefer.
Enhance user experience with the website
Enable our Resources to use membership services
Monitor and analyze performance and operation of our Resources
Better secure our Resources to make them as safe to use as possible
You can instruct your browser to refuse all non-essential cookies or all cookies or to indicate when a cookie is being sent. However, by not using cookies, you may limit the usability of some of our Resources’ options.
To learn more about cookies, please visit the All About Cookies resource, available at https://www.allaboutcookies.org/. You can also use these links to access your cookie settings based on your browser:
When our Resources use tracking technologies, it may be in the form of beacons, tags, and scripts to collect and track information and to improve and analyze our Resources. To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.
How Does Your Doula Cares Adhere to Privacy Protection Laws such as General Data Protection Regulation (GDPR) and the California Privacy Act?
As of May 25, 2018, the General Data Protection Regulation (GDPR) went into effect to protect the right to privacy and the protection of Personal Data for European Union (EU) citizens. While our Resources are based in the United States, we seek to be compliant with GDPR for all visitors.
As the owner of www.yourdoulacares.com, Gabrielle is considered the Data Controller of our Resources’ visitor data. As Data Controller, Gabrielle is responsible for choosing what data is collected from our Resources and how it will be handled. Wix.com is our Resources’ Data Processor for our visitor data. Wix.com processes visitor data based on the Data Controller’s instructions and on our behalf, not for the benefit of Wix.com. For more information about Wix’s obligations as a data processor for your customer data, see our Data Processing Agreement at https://www.wix.com/about/privacy-dpa-users.
As the Data Processor, Wix is a global company that respects the laws of the jurisdictions it operates within to ensure an adequate level of protection. Wix can store the Resources’ site visitor data in data centers located in various jurisdictions, and Wix is very committed to data protection. See Wix’s Data Processing Agreement here, https://www.wix.com/about/privacy-dpa-users.
As described above, our Resources may collect and process your Personal Data in order to respond to your inquiries, because you give us permission to do so by freely submitting it through our forms and Chat feature, for payment processing purposes, and to comply with necessary and applicable laws.
What Other Disclosures Should I Know about Your Doula Cares?
Our Resources may employ third party companies and individuals to facilitate our services to perform delegated tasks or to help us in data analytics. These third-party services only interact with your Personal Data to perform prescribed tasks on our behalf and are obligated to not disclose and protect your Personal Data’s security. These third-party services include, but may not be limited to:
Google Mail for business email purposes
Google Drive for file storage and client documentation
Ascend by Wix for customer relationship management
Our Resources are designed to provide services for women and families who are in seasons of preparing for pregnancy or who are experiencing pregnancy or postpartum. We do not intentionally collect Personal Data from anyone considered a minor (under the age of 18), and any parent or guardian that thinks their minor has shared Personal Data through our Resources is welcome to contact us with any concerns about parental consent. We are happy to remove information that may have been provided by a minor without parental consent.